Our Pledge to Great Customer Service:

  1. We will respond to your inquiries as soon as possible but no later than 24 hours after your inquiry.
  2. We will answer your technical question and if we cannot answer, we will attempt to get an answer for you promptly, usually within 24 hours.
  3. We will ship products to you according to your requirement and for foreign transactions we will attempt to ship you a product via your preferred method.
  4. We guarantee when you call us, that you will speak to a dedicated, helpful Zack Electronics employee, not a third party company or anyone outside of the United States.
  5. We welcome any feedback, as well as any compliments and criticisms.
  6. For Immediate Assistance please call (800) 466-0449 or email us at info@zackelectronics.com
  7. To obtain the status of an order, please Log In to your account dashboard here.
  8. Most In Stock Orders Leave our Southern California Warehouse at 4pm PST. Orders placed after this time cannot be shipped same day.
  9. Remember, Our primary objective at Zack Electronics is to take care of our customers. If you ever have any problems with the quality of service you recieve, please email us at sales@zackelectronics.com .